Airbrush Q & A - Kling Custom Designs

Q:  Will my shirt fade after washing?
A:  Not at all. We supply you with washing instructions (Wait 2 weeks before washing the first time. Always wash cold, inside out, and no bleach. Hand dry for longest life) We heat set every shirt as stated from the paint manufacturers. Airbrushed shirts have gotten a bad name as far as wash fastness because the more greedy airbrush shops and vendors around the world like to skip this step of heat setting their products to save time. If ever buying airbrushed clothing, I would recommend asking the shop/  vendor if they heat set their clothing before purchasing from them.

Q:  Where's my product? I need it by a specific time or not at all.
A:  We can give you an estimated time of delivery only. We have no jurisdiction over the postal service and therefore cannot guarantee delivery in a timely manner. We have no problem trying to help assess any shipping problems by contacting the postal service so feel free to Contact Us and ask for help.

Q:  Do you airbrush Caricatures?
A:  No! Caricature's is a different form of art. Hopefully in the future we may add Caricatures to our arsenal. At this time we only do real portraits.

Q:  I'd like my design to cover the entire shirt. Is this possible?
A:  Yes! In fact, we have found most of our clientele wants their design as big as possible so we do that by default. If you want your design small, that's when you need to mention that in your order

Q:  Can you duplicate a picture for me?
A:  No! We do not use the word duplicate whatsoever. Everything we do is hand made and will be an artwork rendering of any pictures you send. Even bulk orders with the same design, whether just words or pictures will have slight differences to them. We do offer t-shirt transfers which more closely resemble a duplicate of a picture, but these are limited in size (7.75 X 10.5)

Q:  I don't like my product. Can I send it back and get a refund?
A:  Unfortunately no. You can send it back and we will redo the product at no additional cost, then ship it back to you. We do custom artwork so therefore, cannot resell anything and that's why we ask that you be very specific in what you want and make sure all spelling is correct. All we can do is turn your words and pictures into a design.